Client portal

For assistance with logging into your Control Panel via your 'My Account' area, please go here.

To create and download a cPanel backup, please

1. Log into your Control Panel (cPanel).
2. In the Control Panel dashboard, under 'Files' section, click on 'Backup'.
   
3. Select from the three types of backup: Full Backup, Account Backups, Partial Backups

1. Click 'Download a Full Web Site Backup' to create, download, or store a full backup file. A full backup file includes your /home directory, databases, email forwarders, and filters.
2. On the next page, select from the dropdown the backup destination:
1. Home Directory - Select this option to save the backup file on the server.
2. Remote FTP Server - Select this option to use FTP to store the backup file on a remote server.
3. Remote FTP Server (Passive Mode Transfer) - Select this option to use passive FTP to store the backup file on a remote server.
4. SCP - Select this option to use secure copy protocol (SCP) to store the backup file on a remote server.
3. Select whether or not you wish to receive an email notification once the backup is complete.
1. To receive a notification, enter your email address in the text box.
2. If you do not wish to receive a notification, select 'Do not send email notification of backup completion'.
4. If you selected Remote FTP Server, Remote FTP Server (Passive Mode Transfer), or SCP from the Backup Destination dropdown menu, enter the remote destination's information in the available text boxes.
5. Click 'Generate Backup' to begin the backup process.

ACCOUNT BACKUP

1. Select an existing backup file from the 'Account Backups' dropdown menu. This allows downloading an existing full backup file to your computer.
2. Click 'Download' to proceed.

PARTIAL BACKUP

This type of backup allows downloading specific sections of your account.

1. To download your Home Directory Backup, click the 'Home Directory' button.
2. Click any MySQL database, email forwarder, or email filter name you prefer on each respective section to download them.
   

Congratulations! You have successfully created and downloaded a cPanel backup.

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