Client portal

Create an email autoresponder

 December 14, 2018     0 Comments

For assistance with logging into your Control Panel via your 'My Account' area, please go here.

To create an email autoresponder in cPanel, please

  1. Log into your Control Panel (cPanel).
  2. In the Control Panel dashboard, under 'Email' section, click on 'Autoresponders'.
  3. To add an autoresponder, click 'Add Autoresponder' button.
  4. Fill out the required fields:
    1. Character Set - by default, UTF-8 is selected as it is the most common character set used on the Internet. It’s not recommended to change this setting.
    2. Interval - specify the number of hours to wait between sending response messages to the same email address
    3. Email - type the email address you want to send automatic messages from 
    4. Domain - if you control multiple domains, select the domain for the email address you entered in the previous field (#3)
    5. From - enter your name or email address you wish to appear in the auto-response message 
    6. Subject - input the subject line of the auto-response message (ie. "Tom is out of the office")
    7. This message contains HTML - tick this checkbox if the body of the email will contain HTML. If unchecked, the message will display in plain text only.
    8. Body - type in the body of the auto-response message
    9. Start - choose between 'Immediately' and 'Custom'. If 'Custom' is chosen, specify the date and time in the calendar that appears
    10. Stop - choose either 'Never' or 'Custom'. If 'Custom' is chosen, specify the date and time in the calendar that appears 
  5. Once all settings are set, click 'Create / Modify' button to save the autoresponder.

Congratulations! You have successfully created an email autoresponder in cPanel.

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